How we deliver — every project, same discipline.

We call it the Project Factory: a repeatable framework that turns creative work into reliable outcomes. You always know where we are, what's next, and what we need from you.

Custom projects don't have to feel custom-chaotic. Whether we're building a five-page business site or a full e-commerce platform, we follow the same eight phases — scaled to your scope, never skipped when they matter.

This is the public view of how Majestad Digital Works® operates. It's the same process our team runs internally, powered by Majestad OS™ — our operating system for client work, assets, and delivery.

The eight phases

  1. Intake

    We review your inquiry, confirm fit, finalize scope, and open your project officially. Your client folder is created, your proposal is locked, and your deposit clears the path to production.

    MDW delivers

    Project brief · Timeline confirmation · Folder scaffold · CRM and project record

    You deliver

    Signed proposal · Deposit payment · Access to existing assets and accounts

    Typical duration: 1–3 business days after approval

  2. Discovery

    We dig into requirements, audit your current site (if applicable), review competitors, and map the sitemap and content plan. This phase prevents expensive surprises later.

    MDW delivers

    Discovery summary · Sitemap · Asset checklist · Technical notes

    You deliver

    Content inputs · Brand assets · Login access · Answers to clarification questions

    Typical duration: 3–7 days (varies by scope)

  3. Design

    Mockups bring the experience to life — homepage, key templates, mobile views, and brand application. You review, we refine, and we document approval before a single line of production code is treated as final.

    MDW delivers

    Design mockups · Style direction · Revision rounds (per SOW)

    You deliver

    Timely feedback · Content drafts where needed · Sign-off to proceed to build

    Quality gate: Client sign-off required before Build phase
  4. Build

    Development, CMS or store integration, content population, and staging deployment. You review the working site in a safe environment — not on live traffic.

    MDW delivers

    Staging site · Integrated features · Content structure · Progress updates

    You deliver

    Final copy and media · Product data (if e-commerce) · Staging feedback

    Typical duration: Varies by tier — see pricing

  5. Quality Assurance

    Cross-browser and mobile testing, checkout and form validation, performance checks, and accessibility review. We fix issues before launch — not after your customers find them.

    MDW delivers

    QA checklist · Bug fixes · Staging approval request

    You deliver

    Final content proof · UAT feedback · Approval to schedule launch

  6. Launch

    DNS, SSL, deployment, smoke testing, and backup snapshot. Your site goes live — deliberately, not accidentally.

    MDW delivers

    Live deployment · Post-launch verification · Backup to secure archive

    You deliver

    DNS access (or delegate) · Final payment per agreement · Launch approval

    Quality gate: Final payment cleared before launch (default policy) Quality gate: Backup snapshot taken before go-live
  7. Handoff

    You receive admin documentation, training (as scoped), credential transfer, and a clear record of what was built. You own your site — we make sure you know how to run it.

    MDW delivers

    Admin guide · Training session (if scoped) · Credential documentation · Final invoice

    You deliver

    Confirmation of receipt · Portal access setup (if applicable)

    Quality gate: Admin documentation delivered before project close
  8. Retain & Support

    Launch is the beginning of the relationship, not the end. We offer maintenance retainers, hosting management, content support, and priority response — so your site stays secure, current, and aligned with your business.

    MDW delivers

    Monthly updates · Monitoring · Support channel · Optional content changes

    You deliver

    Change requests · Renewals · Feedback

    Learn more: Ongoing support

Client vs. MDW responsibilities

Phase Majestad Digital Works® You
Intake Scope, proposal, project setup Approve, deposit, provide access
Discovery Research, sitemap, plan Content, assets, decisions
Design Mockups, brand application Feedback, approval
Build Development, staging Copy, media, reviews
QA Testing, fixes UAT, sign-off
Launch Deploy, verify, backup DNS, final payment
Handoff Docs, training, transfer Confirm, maintain access
Retain Updates, support Requests, renewal

Timeline expectations

Starter projects

1–5 pages

2–4 weeks typical

Professional projects

Full site or small store

4–8 weeks typical

Enterprise projects

Large store or web app

8–16+ weeks typical

Timelines depend on scope, content readiness, and feedback turnaround. Rush delivery available — see pricing.

Payment alignment

50% deposit before Build · 25% at design approval (optional on smaller scopes) · 25% before Launch

50% Deposit Before Build
25% Midpoint At design approval
25% Final Before Launch
Monthly Retainer Ongoing support

We don't start production without an approved proposal and cleared deposit. That protects your timeline and our ability to commit resources exclusively to your project.

Frequently asked questions

Ready to start with a process you can trust?

Tell us about your project — or book a call and we'll walk you through exactly how we'd approach it.